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University Call - March 2009
Keep in touch with the underwriting process. - Paul Kleinman
Being nice goes a long way. - Andy Albright
Listen carefully to what they're saying. - Paul Kleinman
Adjust and adapt to the clients comfort level. Adjust to their environment to make them feel comfortable. - Paul Kleinman
When you go to meetings, act as if they are directly speaking to you to help you. - Paul Kleinman
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